No-Refund Policy – NG MARKETING SOLUTION

At NG MARKETING SOLUTION, we are committed to delivering high-quality digital marketing services. To maintain clarity and transparency in our client relationships, we have established the following refund policy:

1. Strict No-Refund Policy After Service Delivery

Once the service has been initiated, executed, or delivered, no refund will be issued under any circumstances. This includes, but is not limited to:

• Meta Ads campaign setup or launch

• Strategy sessions or consultancy calls

• Ad creatives, video shoots, or design assets

• Reports, audits, or performance analysis

By making a payment, you acknowledge and accept that all services are non-refundable once delivery begins.

2. Non-Refundable Circumstances

Refunds will not be granted in the following cases:

• Services have been delivered fully or partially

• Client changes business goals or priorities

• Delays or failure in providing required information or assets from the client’s end

• Misunderstanding of deliverables after payment

• Lack of results, as performance depends on multiple external factors beyond the agency’s control

3. Service Cancellation

Clients may cancel ongoing services at any time by providing prior notice. However, any advance or prepaid amount will not be refunded.

4. Policy Modifications

NG MARKETING SOLUTION reserves the right to update or modify this refund policy at any time. Any changes will be communicated through official channels or published where applicable.

5. Contact Information

For any clarification regarding this policy, please contact:

Email: info.ngmarketingsolution@gmail.com

By engaging with NG MARKETING SOLUTION’s services, you confirm that you have read, understood, and agreed to this No-Refund Policy.